Descripción del puesto

We are seeking a highly organized and detail-oriented Content & Project Administrator to join our team. The ideal candidate will be responsible for managing the flow of content creation projects, ensuring timely completion and delivery of assets. The candidate should have a knack for maintaining clear and consistent communication among team members, stakeholders, and clients. This role requires a combination of project management skills and a keen eye for detail.

Responsibilities:

• Content Management:
  • Manage content creation projects, coordinating with content creators and designers to ensure deadlines are met.
  • Maintain an organized system for tracking content production schedules, revisions, and approvals.
  • Identify potential roadblocks and proactively find solutions to keep projects on track.
  • Develop a process for tracking product updates and assigning appropriate owners to create/revise learning content to reflect the changes
• Project Coordination:
  • Regularly review client portfolios ensuring that they are accurate and up to date
  • Catalog resources used for customized learning paths on our LMS
  • Collaborate with customer Project Managers on customized engagements
  • Engage in cross-collaborative organizational tool consolidation and automation efforts
• Administrative Support:
  • Assist with administrative tasks such as scheduling and organizing meetings & special events, data entry, generating reports, updating metrics, filing tickets.
  • Align with operations team to track metrics across client base and keep documentation up to date
  • Provide support to other team members as necessary to ensure smooth project execution.

Requisitos

Requirements:

• Proven experience in project management, preferably at a fast-paced SaaS organization
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal abilities. Proactively provides status updates, communicating blockers and delays in a timely manner.
• Proficiency in project management tools such as Asana, Trello, Jira, or Monday.
• Ability to multitask and prioritize tasks effectively.
• Problem-solving skills and a proactive attitude.
• Experience with Salesforce is a plus.
• Experience with Skilljar (LMS) is a plus

Join our team and play a key role in the development of new assets aligned with the Operations Cloud. If you are passionate about educating customers to drive adoption and have a knack for project management and organizational skills, we’d love to hear from you.

Beneficios

• Competitive salary
• 100% remote work
• Workspace setup bonus $400 USD gross
• Bonuses in September and December, $300 USD gross each
• Company laptop
• Floating day (Ex: Birthday off)
• 20 working days of vacation after the first year of employment
• 6 paid days off (PTO’s)
• English Online Training

Additional Programs:

• USD $500 if you bring a new employee using our referral program